Cognizant opportunities 2024
About Role:
Our clients receive technical help from our centralized IT Service Desk staff, which includes troubleshooting and resolving IT issues and guaranteeing the seamless operation of their computer systems and IT services. Up to 90 international clients on various geographies are serviced worldwide by a 15,000-person Service Desk crew.
Technological improvements have brought about substantial modifications in the landscape of IT service desks. Many businesses use AI chatbots to automate and expedite their support procedures. Artificial intelligence (AI) chatbots use language processing to manage instantly respond to frequently asked user questions.Cognizant opportunities 2024
How to Apply for Freshers’ Cognizant Opportunities 2024
If you follow these steps, applying for a job at Cognizant might be simple.
- Examine the requirements and job description: Read the job requirements, eligibility requirements, and job descriptions before beginning your application.
- Click the application URL: provided in this post [CLICK HERE TO APPLY] to submit your application.
- Create an Account: On the Superset Registration site, create an account to apply for this role.
- Complete the Application Form: Fill out the application with precise information.
- Include the necessary documents: Upload your cover letter and resume together with all other necessary files. Make sure your CV is up to date and customized to emphasize the experiences and talents you have that relate to the position you are looking for
- Examine and Submit: Check all the information you entered and the papers you attached before submitting your application.
- Follow-up: You might get an email confirming your application after submitting it. Watch the career portal and your email inbox for any updates.Cognizant opportunities 2024
Job Details:
| Company Name | Cognizant |
| Job Role | IT Service Desk |
| Qualification | Any degree |
| Location | Pan India |
| Experience | Fresher |
Key Responsibilities:
- Provide first-line technical support and assistance to end-users, addressing their IT-related issues and inquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
- Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution, and maintaining knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
- Associate should be client-focused and able to work with users from different communities and cultures across the globe.
- Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
- Work in shifts and work from the office.
post joining as Full Time Employee:
- Night shift allowance will be paid by the project.
- Cognizant provides cabs for pick-up and drop-off, ensuring safety and comfort.
- Timely rewards and recognition for top performers.
Eligibility:
- 2022 & 2023 batch of any 3-year Graduation program (UG full-time degree).
- Candidates having 50 % in X, XII, Diploma, or UG.
- Open to Indian nationals only.
- Being flexible to any work location, shift timing, and technology.
- The final Cognizant onboarding would be subject to satisfactory background verification.
- If a PAN card is already available, ensure you have both your first name and last name updated on the PAN card. If you do not have your last name updated on the PAN card kindly get it updated. Background verification will not be successful if the last name is not
updated on the PAN card. If the superset registered name and the PAN card name do not match, background verification will fail. If a PAN card is not available, kindly do not proceed with the application registration.
Location:
- Bengaluru, Chennai, Kolkata. Candidate must be flexible to relocate to any of these locations as per the business requirement & demand.
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