Amazon TRI job opportunities 2024
A Transaction Risk Investigator plays a crucial role in safeguarding a company’s financial interests by identifying and mitigating potential fraudulent activities and other transaction-related risks. This position involves monitoring, analyzing, and investigating transactions to ensure compliance with regulatory requirements and internal policies.
Company Profile :
Amazon.com aims to be the world’s most customer-focused company, offering a place where people can find and discover nearly anything they wish to purchase online. By consistently delivering low prices, an extensive selection, and unparalleled convenience, Amazon.com has grown and evolved into a premier e-commerce platform. This transformation from a simple website to an e-commerce partner and development platform is fueled by a spirit of innovation that is embedded in the company’s DNA. The brightest minds in technology are drawn to Amazon.com to research and develop technologies that enhance the shopping and selling experience globally.
About the team :
The Selling Partner Risk Operations Investigator will undertake various responsibilities aimed at identifying and mitigating online e-commerce risks. The ideal candidate will possess experience in the e-commerce payments sector, a background in trust and safety, and a track record of thriving in a customer-centric workplace. These investigators will exhibit strong analytical skills and demonstrate the ability to excel in a dynamic, team-oriented setting. Their primary focus will be on conducting thorough investigations to detect and eliminate potential risks, ensuring a safe and secure e-commerce environment. The role demands a keen eye for detail and a proactive approach to problem-solving.
Job details :
| Company Name | Amazon |
| Role | TRI |
| Qualification | Any degree /Any batch |
| Location | Hyderabad (WFH) |
| Experience | 0-2 Years |
Shifts: This role operates in a 24/7 environment with rotational shifts that change every 3-4 months.
Weekly Off: Employees work five days a week with two consecutive days off, which also rotate every 3-4 months.
Key job responsibilities :
This includes, but is not limited to:
- Analyzes and assesses information related to seller transactions.
- Executes appropriate measures on reviewed transactions according to established procedures and tools.
- Records their actions with thorough annotations.
- Engages with external customers via phone or email during the investigation.
- Interacts with internal customers and colleagues through in-person meetings, email, annotations, and phone calls during and after investigations.
- Utilizes available resources efficiently to resolve issues.
- Escalates problems or inconsistencies in information to the relevant teams or owners following standard procedures.
- Maintains communication with both internal and external stakeholders.
- Understands performance metrics to generate analyses that drive business objectives.
- Achieves assigned productivity targets and quality benchmark
Desired Qualifications :
- Exhibited proficiency in problem-solving and analytical thinking.
- Established capability to work effectively and efficiently in an autonomous environment.
- Demonstrated aptitude for clear communication with managers and team members across all levels.
- Possesses a global outlook and a strong grasp of business goals.
- Exceptional attention to detail and a commitment to maintaining the highest standards of accuracy.
- Able to independently manage workload and priorities.
- Shows a strong understanding of diverse cultural contexts and international business practices.
- Exceptional ability to produce precise and meticulous work consistently.
- Effectively liaises with colleagues, providing clear and concise information.
- Understands and aligns with the organization’s broader strategic vision and objectives.
Amazon prioritizes diversity and inclusivity in its workplace, affirming its commitment to fostering an environment where every individual is valued. As an equal opportunity employer, Amazon upholds principles that ensure fair treatment without regard to race, nationality, gender, gender identity, sexual orientation, veteran status, disability, age, or any other protected status under applicable law. The company embraces diversity as a cornerstone of its culture, promoting an atmosphere where varied perspectives thrive. Amazon’s dedication to inclusiveness extends across all facets of its operations, striving to create opportunities and support for all employees to contribute to their fullest potential
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